We ship to over 50 countries around the world. You can find the full list in the country selector at the top left corner of our website or here.

Depending on the shipping country, you can pay by credit card, PayPal, Apple Pay, Twint, Alipay, Klarna pay later or Klarna pay now. The credit cards we currently accept are Mastercard and Visa.

Although we do not advertise any of our chocolates as lactose-free, our vegan chocolates and dark chocolates can be considered lactose-free. However, due to the production processes, traces of lactose may be present.

Our dark chocolates are created without animal-based ingredients such as milk, butter, or caramel and can be considered vegan. The recently developed Creamy Cashew chocolate and the FrischSchoggi Cashew, for which we use cashew drink powder instead of milk powder, also meet all the vegan criteria.

Since we use animal-based ingredients such as milk and egg for other products, we cannot rule out that tiny traces of these might be present in our vegan products. For anyone with allergies, we also declare that traces of egg, gluten including wheat, milk, and other nuts may be present in our products.

We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability. To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to always make it as accessible as possible. We utilize an accessibility interface that allows people with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.